POOR SERVICE

AT BOURNESPORTS

3 messages
07/03/2012 at 18:09

I like to recommend online retailers to friends and family when i have had a positive experience. Wiggle, Sportshoes, Play, Alpkit, and WH Smiths, even Argos have all given me excellent service recently.

However, i am sick of the companies who take our money and then give us crap service.

BOURNESPORTS, despite their free delivery, are getting it in the neck from me. Having ordered some new Ron Hills on the 20th February, expecting delivery by the 29th at the latest, they are still not here. They didn't think i'd like to be contacted, or told the item wasn't even in stock. They said they'd overlooked me and hoped the item would be in stock by Monday 5th March (no email to inform me either way) and they're still not here.

This may seem a little over the top but if reading this means they lose one order thanks to their crap customer service then i'll be happy.

Rant over

Lee the Pea    pirate
07/03/2012 at 20:24
A lot of us are sick of repeated posts about the same thing. One thread would have done surely?
cougie    pirate
07/03/2012 at 21:26
Yes that sounds a little over the top.

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