Big Race entries: transfer / swap / sell

Shiould there be some Customer Service?

21 to 23 of 23 messages
28/01/2013 at 19:53

Reading half marathon, which is the 2nd biggest in the country allows details changing if it's done early enough.

Naturally they don't broadcast this news, as it would invite more work for them, but I used this system a couple of years ago.

It seems a bit like the races that claim there's no entry on the day. I worked on a half marathon that said that, but in our briefing they said, if we don't let them pay, they'll just run it for free anyway!

PSC    pirate
31/01/2013 at 06:23
So does Challenge. Works well too.
02/02/2013 at 21:16
seren nos wrote (see)

martenkay.if you book a series of swim lessons for your kids and they are ill.its tough .. you lose it....

also horseriding lessons.wake up the day before with an illness and tough ... you still have to pay the £17 for the lesson.........


Not always true - I have swimming lessons and one of my classmates hurt her ribs - the teacher said they would carry her credits over to the next term so she didn't lose money (as long as she carried on the following term).  So she didn't get a refund but she was able to pay less this term.

I see no reason why races can't arrange transfers - my local half marathon does, and so do Events to live who are a commercial organisation organising races in the Surrey area.

Race organisers also need to stop saying they won't accept liability for injury.  It's totally unenforceable to say that you restrict or exclude liability for death or personal injury caused by your negligence but so many of the race organisers do it. 

Edited: 02/02/2013 at 21:25

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