know the problem. Instant messaging is working ok - so I know I've got 4 new emails - but I can't get into bl**dy hotmail. Torture for the 21st century. They're probably all from Homebase advertising 2% off ride-on lawnmowers if you get there between 8.04 and 8.07 on Saturday morning anyway, but...
Apparently Eudora is free and excellent. No spam, either. I don't know if it has instant messaging though, I haven't tried it myself. Yahoo's free too, but as much spam as hotmail. Freeserve's free - but crap.
www.eudora.com if you're interested. It says something about downloading software, haven't looked too closely, but my brother seems to be able to access his eudora email from wherever he is.