I believe I'm not being judgemental, I'm speaking from experience.
I did have a family member totally dependent to drugs, and it teared the family part, half desperate to help, half didn't as she was "an adult" and could look after herself.
i wanted to help and i did, not in the most straight forward way, but we managed to get her clean, and now she is finally happy. i might know very little about Amy's family, all i know has been portrayed in the media, but that is what I'm talking about. I never proclaimed to have inside knowledge, i don't work for news of the world.
there are ways to help addicts, not all want to be helped, believe. most are so vulnerable, so desperate to live in their own imaginary bubble they are happy to carry on all means necessary. but some do need support, need to know help is out there, to be shown another way to live. most addicts do not know how they got their, nor how to get out