Barclays bank.......how stupid

my local barclays is in a large town..........so not a village branch............whenever i go in and ask for  2 or 3 thousand pounds in cash.they keep on asking if i have ordered it and look quite worried ........they have to ask their boss if they have enough cash to do it.................its only a couple of thousands...............surely a major branch would carry a few spare pounds............

never ever have problems with Natwest 

Nat West started sending all of my bank statements to Hubby's parents address.  This was before we even lived together, so I have no idea how they managed to associate me to that address!

That does sound annoying but in the 30 years I've been with Barclays I've never had cause for complaint. The few issues I've had have always been sorted with the minimum of fuss and always very fairly. I suppose when you have as many customers as they probably have, there are always going to be those who have cause for complaint.

Just don't mention Natwest! Got 3 accounts with then and on the 1st day of their 'troubles' they shut 2 of the 3 down (with money in - mine) and have only this last Saturday had access to it (no one in Natwest knew what was going on because they 'couldn't access my information'! 

Wondering whether to open one somewhere else in case it happens again - or go back to keeping my dosh under the mattress!

Given the amount of additional transactions that we do now, just because we can, you have to say that the banks get it right most of the time.  But when they screw up the effects are devastating to the people who can't get access to their money or who get late payment charged fees on payments that should have gone out.

I wouldn't expect a bank, any bank, to accept a change of address on an account over the phone, without a password.

You could be anyone, even if you do know her maiden name.  Just because you are her daughter doesn't mean that you are not up to no good, either!

I would criticize the bank if they DID do it, not because they won't.

wilkie.............you missed the point...........it wasn't that they wouldn't do it............why not state thatt you have to be set up on internet banking  to use the customer services....................and why offer to send the password to a house where you will not live.......

Dave.only got told Tuesday late afternoon that they were going to complete and exchange on the Thursday./...............so everything had to be done on the wednesday...................been trying to sell for 10 months and then less than 48 hours in the end to get out