Here's what I nearly did at the RW stand at the expo...

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kittenkat    pirate
22/04/2013 at 19:13

Years ago when the lovely Dan Benson was in charge, and don't get me wrong we loved Dan...

I/we promoted RW at a race series down here, so we took the banner, balloons and more importantly people! I was assured that RW would cover my personal cost in jelly babies, and such like. It only came to about £30 but I never got it back. No big deal.

Fast forward to 2010 when I stepped in last minute to officially pace for RW, you guys offered to pay for my entry and travel, however I was already entered and foregoe d my own race to help out. So the cost of travel from Exeter to London was offered, i took up that offer and emailed the receipts of our journey several times, only to be met with a blanket email saying 'Please submit an invoice'. And so I gave up, however at the time it was one of my best mates who covered the cost because I was skint, and at one point her husband thought that I'd pocketed the money from RW and lied to them. Completely wrong.

 

Fast forward to Saturday

   I was prepared to go to the RW stand and (in very good humour tell this tale and present the receipts, not expecting the money but just 'something' in recognition).

However, they all looked so young and probably just 'hired for the day' that I didn't have the heart to.

There is no connection between RW and us (your punters). It's getting so much harder to be brand loyal when you don't turn up to Mudshute or give a shit about the forum in general. I don't actually care if you ban me for this, i'd rather shout out so at least someone realises that we do a lot more than just pollute your forum. Here's an example of my personal contribution if you're in any doubt about my loyalty...

http://www.ukgear.com/Pages/Media-Centre/Product-Reviews/Consumer-Reviews/332-Kate-Philp-first-female-test-runner-to-complete-1000-mile-challenge.html

However, i'm sure this will be ignored like 90% of our direct pleas to you. And where was your visible presence yesterday? I looked at the home page today, expecting a plethora of buzzy articles about Boston and London, but nothing. Shame on you... Take a look at the USA site, they are doing it SO much better.

 

Edited: 22/04/2013 at 19:24
kittenkat    pirate
22/04/2013 at 19:30

Oh and fix the the small text and inability to PM people. Some people may argue that we get a free service and therefore can't complain; but they don't understand the money and traffic that a happy and healthy forum brings to a site.

22/04/2013 at 20:27

Why should RW have supported us at Mudchute any more than they did?  They allowed us to use their stand at Expo which they were under no obligation to do, and we didn't promote them at all.

To be fair, if I was Runner's World then I would be apprehensive about associating my reputation with an event organised by complete amateurs who advertise it as a piss up, which is what we do.  Although there is alcohol there and we don't get anywhere near as drunk at Mudchute as we claim (but I'm not making any claim for the pub afterwards) I do know of one or two individuals who have said that they have been put off supporting at Mudchute with us because of it's reputation, especially if they want to bring the family along.

Attacking RW publically hardly helps us maintain a good relationship with them.  I understand your grievances about being out of pocket through agreements that you have had personally with RW Towers but please don't bring Mudchute into that.  I'd like to be able to work with RW in the future and that will never happen while the collective 'we' go around giving RW a bad name.

22/04/2013 at 20:35

I think KK may be alluding to the fact that we used to get a budget for Mudchute from RW.  We used to use the banners (collected from the expo) and some cash (not sure how much) to pay for the blue and yellow balloons plus we used to walk up to Asda and get a load of bananas to cut up.  The support station at Mudchute used to be quite closely affiliated to RW.  It sounds like you don't use the banners any more and you fund it yourself?

KK's support station was at a race in Devon (organised by a running club).

Does that make a little more sense now, SuperCaz?

Edited: 22/04/2013 at 20:38
kittenkat    pirate
22/04/2013 at 20:43

Thanks Mouse.

22/04/2013 at 20:44
The last time I was at the RW stand at the expo I was jumped on by M..o.use....... Haven't been back since teehee
22/04/2013 at 20:59

No it doesn't Mouse.  Just because in the past RW have done something for us doesn't mean that we should expect it in the future.  I am aware of the help we used to get and in return RW used it as publicity in their magazine and on the website.  With so many comments about how the magazine churns out the same stuff each year I find it amusing that people expect it to do a big feature on Mudchute each year.

We didn't have banners this year as I cocked up with the logistics but even so, I don't think that provides much publicity.  Half our runners don't even see the mass of balloons and run straight past us, we never get the camera crews around our stretch of the route so there is no national advertising, and the only runners who have a chance of seeing the banners are those at the very front and the very back who aren't in amongst the crush of people and I doubt that they are too concerned with what is going on around them.

So the only people we are advertising to is the handful of people who help on the water station next to us and the few spectators on the road opposite.  I doubt that RW get a single new subscription or advertising enquiry from us.

But they do get a lot of grief when any support they do give is seen as inadequate by some.

kittenkat    pirate
22/04/2013 at 21:01
SuperCaz wrote (see)

Why should RW have supported us at Mudchute any more than they did?  They allowed us to use their stand at Expo which they were under no obligation to do, and we didn't promote them at all.

To be fair, if I was Runner's World then I would be apprehensive about associating my reputation with an event organised by complete amateurs who advertise it as a piss up, which is what we do.  Although there is alcohol there and we don't get anywhere near as drunk at Mudchute as we claim (but I'm not making any claim for the pub afterwards) I do know of one or two individuals who have said that they have been put off supporting at Mudchute with us because of it's reputation, especially if they want to bring the family along.

Attacking RW publically hardly helps us maintain a good relationship with them.  I understand your grievances about being out of pocket through agreements that you have had personally with RW Towers but please don't bring Mudchute into that.  I'd like to be able to work with RW in the future and that will never happen while the collective 'we' go around giving RW a bad name.

And what is your interpretation of 'attacking RW publically'? Are you saying that you would support them just because they represnt 'authority' in your mind even when it 'might' be a sweaty 20yr old jerking off in the back room? Let's face it, RW online is shit at the moment, no-one connects with us, or fixes things. Suck up if you want... i won't, they probably get paid more than me. Meh.

22/04/2013 at 21:19

SuperCaz - I was just trying to clarify some of what KK had said, not enter the debate, so you're better off directing your discussion with her.  Please.

Thank you.

22/04/2013 at 21:26

No, there are things about the forum and magazine that I would like to see changed, but I don't think that trying to undermine them in front of their target audience is going to achieve that.

They are a business, not a club or one of our mates.  We hand out hundreds of jelly babies each year and promote them by talking about them to people who may buy them (i.e. other runners) but we don't expect Basset to give us money to buy them or promote our support station on the packaging of their products.  why?  Because we see Bassetts (or the company that owns the brand) is a business trying to make a profit.  I don't see how RW is any different to that.

Frankly I don't care what the employees in the company do behind closed doors as long as it doesn't break the law.  Implying things about them is hardly going to help maintain a good relationship either.  If I was them and I read your comment KK I certainly wouldn't be interested in doing any of us favours.

RW are not an authority in my mind.  But the company is made up of individual people who are all worthy of the same respect that I would give to anyone else.  If anything I have a certain amount of authority over them as if I don't like what they do then I can stop buying the magazine and leave the forums, or I could set up in competition if I thought I could do better.

Plum    pirate
22/04/2013 at 21:26

We used to do an annual fun awards thing and they used to give us prizes for that from all the corporate freebies they got.........I still have a salmon pink running top for being the youngest forumite 

22/04/2013 at 21:31
Obviously a while ago then, plum
22/04/2013 at 21:32

Yes, the top was purple when he received it.

22/04/2013 at 21:37

And he could fit into it

22/04/2013 at 21:39

Unlike the JW boob tube fiasco...

22/04/2013 at 21:45

Let's face it.  the magazine is too thin, filled with ads, too bloody expensive (compare price, quality and amount of ads with any other mag of any genre) and repetetive (although not as bad as Triathlon Plus that had the same front cover banner 2 years in a row)!  

This forum similarly died by not moving with the times and this was supported by the magazine by buying the Fetch rights http://www.guardian.co.uk/lifeandstyle/the-running-blog/2013/feb/22/fetcheveryone-story-running-ian-williams which wouldn't have happened if they cared about this site.  Let's face it everyone subscribed years ago downloaded the plans then cancelled their subscription.  We joked about the watch that never turned up but that was 2007 not 2013.  They're trying to reinvent but I can't see it helping much as the market and target audience is saturated and has changed with the advent of free e-media.      

kittenkat    pirate
23/04/2013 at 06:36
M..o.use wrote (see)

Unlike the JW boob tube fiasco...

Which can never be unseen.

kittenkat    pirate
23/04/2013 at 06:39
SuperCaz wrote (see)

No, there are things about the forum and magazine that I would like to see changed, but I don't think that trying to undermine them in front of their target audience is going to achieve that.

They are a business, not a club or one of our mates.  We hand out hundreds of jelly babies each year and promote them by talking about them to people who may buy them (i.e. other runners) but we don't expect Basset to give us money to buy them or promote our support station on the packaging of their products.  why?  Because we see Bassetts (or the company that owns the brand) is a business trying to make a profit.  I don't see how RW is any different to that.

Frankly I don't care what the employees in the company do behind closed doors as long as it doesn't break the law.  Implying things about them is hardly going to help maintain a good relationship either.  If I was them and I read your comment KK I certainly wouldn't be interested in doing any of us favours.

RW are not an authority in my mind.  But the company is made up of individual people who are all worthy of the same respect that I would give to anyone else.  If anything I have a certain amount of authority over them as if I don't like what they do then I can stop buying the magazine and leave the forums, or I could set up in competition if I thought I could do better.

Yeah but owing me money is bad isn't it? I was helping them out on both occasions. But you may think that's ok, I don't. It's not about the actual money. *sigh* And i think you're wrong, if i was RW I would want a good relationship with all supporters.

kittenkat    pirate
23/04/2013 at 06:44

And we're all individuals, but if you work for someone you represent them and their ethics, that's your job! If you don't like it, find another job.

Meh, grumpy kat is going to work.

23/04/2013 at 08:31
KK - why didn't you just create a basic invoice in Word and send it to them? I used to do it all the time when I was a student and picked up extra cash doing promo work, it's really easy - it's not unusual for companies to require invoices before they make payments.
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