I've received a parcel, and its not for me...

What would you do?

41 to 58 of 58 messages
22/11/2012 at 17:18

Fortunately there isn't. Good guys come last, didn't you know that? And how could I lose more than I could gain if someone gives me something for free? Logic?

Many years ago I bought a pc case, I can't remember what happened exactly, but I ended up recieving two! hee hee, sold one for exactly what I paid for the other, free case!

A few weeks ago I bought a torch on ebay, I thought the seller was dodgy, he had terrible feedback, but ebay always, always, sides with the buyer, it wasn't an expensive torch anyway.

The listing was in French, but the seller claimed the item was in Manchester, so should have taken no more than a week to reach me. After buying the item I got a tracking number, which said the item was posted from Hong Kong!

After three weeks of waiting I opened a dispute against him on ebay telling them he's a fraudulent seller, they said I had to contact the seller, so I tried, went through the motions, emailed this French speaking chinese man who claims to live in Manchester! Heard nothing, escalated the dispute, had to wait a further 11 days to escalate again, meanwhile ebay refunded me in full.

A week later I recieved a free torch from Hong Kong - now had he sent a return address to send it back to Manchester where the listing clearly stated the item was located and paid postage I would have.

22/11/2012 at 17:41
Run Wales wrote (see)

Wilkie... Last one for me on this... it's probably gone past being boring already !

I guess that not every aspect of the Amazon operation is evil... but I think  almost everything they do is self-serving. I think they've worked out that fast delivery wins them business, hence order splitting.


I wish all companies I buy from were as self-serving!

Amazon having worked out that fast delivery wins them business shows that they listen to what customers want.  Other companies should take notes.

Wiggle may be paying attention: I ordered something from them on Tuesday afternoon (with free postage), and it came the next day.


22/11/2012 at 18:09

Everything every company does is self serving, they're there to make money, having good customer service isn't philanthropy, it's knowing how much you can give to balance a profit and retain customers.

Wilkie, a lot of companies offer free postage and up to say a week delivery, sometimes you get your item next day, because they're paying for next day delivery on everything, the only difference is if you pay for next day they get their postage paid, if you don't they have more freedom to juggle their orders for dispatch. If a company doesn't dispatch over the weekend come monday they'll have a backlog, obviously those who have paid for postage get priority, you got lucky

22/11/2012 at 19:48

Nick Windsor & Lardarse - I've just been to Sainsburys to procure a few items. I dont know if you are aware but you receive money off or points vouchers when you pay for your goods. I went to the self service checkout and there was a voucher that entitled me to £9 off my next shop if I spend more than £60, which I probably would.


22/11/2012 at 20:32
Is it against your nectar card Carter ?
22/11/2012 at 22:32
No. It was a voucher that I can redeem at my next visit
22/11/2012 at 22:35
Yes but the voucher machine is agai st the nectar card that generated it, the OH tried to use a voucher the other day that was produced by my nectar card, and when the girl swiped it, the til rejected it
22/11/2012 at 22:37

I used Amazon briefly a few years ago.  They fucked up twice, did not cancel my account when I asked them to multiple times and continued to bombard me with advertising e-mails.  I reported them to advertising standards who sorted it out for me.

Firstly they delivered something I hadn't ordered and there were no details to be found on how to send it back.  Secondly, I ordered 2 books that were faulty (first chapter printed again as last chapter).  These were Christmas presents for friends which I bought in October.  As 30 days had elapsed, Amazon weren't interested, even though the goods were faulty.  They told me to send them back to the publisher.  Rubbish.  I don't think I can be expected to read 2 books from cover to cover to check for errors when they're the same book and presents for friends.  After that the difficulty in cancelling my account started.  E-mails and a letter were ignored initially, then finally someone confirmed that my account had been closed.  It hadn't.  I'd had enough at that point and reported their complete crapness.

23/11/2012 at 00:18
Dave - me and the missus both have necter cards and we alternate paying for the shopping. Every week we get a voucher and the following week the other person uses it when paying. We have never had a problem. I don't know if we both have a copy of the same necter card or if we both have our own necter cards with different account numbers ? Maybe that's why the till rejected yours but not mine ? Anyway, the reason I added this comment about the voucher was for nick and lardarse to discuss it, bearing in mind the views they have given earlier in this thread
23/11/2012 at 07:34
Please forgive my unwelcome intrusion then
23/11/2012 at 08:31

Not at all sir, your comments are always informative and interesting !

23/11/2012 at 08:36

Dave, you have received a compliment, this is clearly in error, you had better send it back.

23/11/2012 at 08:46

Hi guys, Tesco do the same thing. I get sent vouchers to spend generated by my points card which only I can use.  I also sometimes get a money off voucher from the till eg £5 off my next £40 shop which anyone can use. All these strategies are designed to make you spend more however you look at it. I've often wondered whether Tesco put their prices up a little everytime they have a spate of issuing these 'money off' vouchers..... Having said all this I use them and 'saved' myself a few quid last week!

23/11/2012 at 08:58

Nick - the vouchers are generated at the self service till (you also get them at the normal checkouts) when you pay for your items. A voucher was just left lying around, presumably left by a previous customer. I took said voucher. What would you do; a) take the voucher back to the staff and explain. Bearing in mind the customer who's voucher it probably is has gone and is unaware that they had the voucher or b) use the vocuher yourself to get £9 off your next shop. If I dont use it then I guess it will remain unused. Would you prefer somebody makes use of that voucher who technically should not have it or let the money grabbing supermarkets save the £9 while the voucher gets unused ?

23/11/2012 at 10:58

Why not ? Do you think it is morally wrong to do so ?

23/11/2012 at 12:08
MikeFrog wrote (see)

Dave, you have received a compliment, this is clearly in error, you had better send it back.

Pass me my diary .....................

23/11/2012 at 12:27

I'd rather do the right thing and be happy with the sort of person I am (albeit a poorer one than I could be) than be little more than a thief, deeply unhappy about what sort of human I am but have a few extra quid in my pocket

It honestly never ceases to amaze me how ready people are these days to suspend all sense of morality in the pursuit of making themselves a little bit more wealthy.  Is it really making you happy, giving your life a sense of purpose and meaning?  I find it impossible to believe.

23/11/2012 at 14:03

I can believe that people nowadays have a different view and moral outlook, I agree with the what you say, I would rather go without than have something for nothing that I'd received in the wrong way.

The test is how would you tell your 12 year old child to behave, I doubt many people would encourage them to take something that was not theirs to take.

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