As my copy failed to arrive on Monday, I phoned to ask why. (Bear with me, this is good).
'No, sorry it doesn't appear to have been sent'
'Oh, well I have a letter dated 18 May which says that my subscription has been renewed, and payment will be collected on 01 June'
'That's right, but you missed the distribution run on 02 June. Would you like me to order you a July copy?'
<Slight pause whilst I pick the phone up, having dropped it on the floor, and consider saying 'Do you mean the copy that I have already paid for?!'
'Yes, please, how long will this take to arrive?'
'Around 7 to 10 days'
'Thank you - goodbye!'
As Terry Wogan would say - "Is it me?"
