As far as I can remember with the freebies that come from subscription they are sent from an independant company which seem to work every other Friday in December Doesnt help you much I know ...
Its quite normal I think and not just with this magazine, I think they outsource the goodies section
It has always been the same, free gifts take months to turn up with RW
Sorry to hear you're having issues. One of the members of our marketing team is going to get in contact with you about this.
Katie, is there any chance RW can finally fix the PMs, quote facility, and general issues writing mails?
Seemingly no one is bothering to reply to this!
Getting on for another 4 weeks and still nothing, why are subscribers/customers being made to pay for the lack of competance and stock control of your subscription providers?
It certainly would seem that way Dave wouldnt it?
A big thanks to the subs department for managing to get the camelbak to me the day before the event it was intended for. I don't know whether it was intended, devine intervention or the power of positive thought but thank you whoever made this happen.
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