Hints and tips
Inspired by the moving house thread, I now feel the need for a declutter, and rather than bin stuff, I thought I'd test the widely held theory that people will buy anything from eBay.
I've never sold anything that way before, so I'd appreciate if anyone has any fabulous tips to make the process an easy one, as I can imagine there are lots of pitfalls.
My first thoughts were:
Pack everything before listing it, so that they can be sent out quickly once they sell.
Ditto re working out postage costs
Take lots of photos, in case anyone wants more info
Look out instruction manuals for anything that has them, as an additional selling point (yes, I do tend to keep them).
I'd especially like some advice on the best way to take payment - is Paypal as good for the seller as for the buyer?
Here's an old thread which should help too
I sell collectibles on ebay nowadays.
1/decide on the minimum you will accept for an item and take into consideration the fees. Add a tidgy bit to post and packaging for time spent wrapping. DO NOT PACK EVERTHING BEFORE LISTING> SOME DO NOT GO! Pack as soon as there is a bid on.
2/ Try to avoid buying new packaging if you can and ask supermarkets for bubble wrap-it is expensive if you pack lots of stuff.
Do not overdo photos -if one will do, use one and describe accurately.
Books sell very cheap. Start them at 99p . If they are worth more you will get more.
Paypal is good for sellers. Both me as business seller and my wife who sells stuff she doesn't want have had no problem.
Yes, yes, yes and yes.
Send stuff by recorded delivery so you can see that it gets delivered. I normally use second class postage as most people don't care about it arriving 1 or 2 days earlier.
Time auctions to end when people are likely to be at computers at home (evenings, particularly weekend evenings).
Paypal is a great way to take payments as it's really easy. The only issue is the charges but you can always factor those into the costs. If I'm ebaying stuff I tend to leave the money in my Paypal account then I use it up if I pay for stuff via Paypal.
on cheap items you can use a proof of postage certificate. Anything over a fiver I send recorded.
If you want to sell an old scrabble set-just sell the tiles . You can get £7-10 for just them (or sell em me for a quid)
Fab, thanks guys!
Is it sad that I'm quite excited?
Only sell to UK buyers with history. Don't trust emails you get purporting to be from eBay or PayPal saying you've been paid. Always check the account, but not by clicking through the emails. It's pretty easy to spot fake emails though - they are too formal.
Check other auctions for what you are selling. Someone else is bound to be selling one so you'll get an idea of what to charge and how to describe it. Copy and paste if the description is good.
Carrier bags and newspaper make excellent substitues for bubble wrap
Always write a return address on the package, along with the buyer's address
If not sending recorded, take a photo of the senders address on the packet and ask for a 'proof of postage' at the post office
Don't accept the excuse 'must have got lost in the post' especially for UK packages, despite what everyone says, the Royal Mail are blooody good.
Be honest. That's the one way to stop anything coming back your way, list scratches, dent, imperfections, discolourations - it may reduce the end selling price by a few percent, but you won't have to pay for and accept returns due to mis-listing the item
If you home is pet and smoke free, let people know
If an item is heavy, offer to let people pick-up, or if you want to make a little turn, offer to deliver for say £1 a mile (one-way) and you can sell off furniture
As said before, listing the the evening or on lunch hour - so more people are watching when it ends
Don't take the piss on either the starting price or the postage - it's very noticeable
Pack the tem with the protective wrapping, but don't tape it up, this will give you the weight of the package, the go to Roayl Mail.co.uk, and use the price finder for postage - add about 20-40p for paypal fees and the cost of packaging and you've got your postage price
Do your reasearch. How much have similar items gone for?
Start them at the right time - and by that I mean get them to end on an evening - I find that ending around 9pm is handy - gives peeps the chance to get home, have a couple of glasses of wine before logging on.
Be honest in description, good photos are handy - more than one usually gives the impression that you are a serious seller.
Personally I don't wrap anything until it is sold.
get a "Proof of p[ostage Certificate if not doing recorded
I use this
all good advice here
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