Try this ..
I think the comments on this thread are very harsh. It reads like a load of grumpy people who just like to complain. With an ever decreasing marathon calendar accept the race for what it is. I would rather retain it in its current format than lose it.
Organising the race must be a logistical nightmare. To do it to the standard of a simple looped road course would require charging the 500 entrants significantly more.
I enjoyed my race. If you are up for a challenge then do not be put off.
I agree with Billo, and don't get the negative comments, you know what you're in for at this time of year, so if anything blame the weather. I enjoyed it despite the conditions, and if it had been run in the summer months we'd all be saying what a great day out we'd had. It wasn't, I knew that, and so expected the worst. It's a challenge and if that's what you're looking for, if you want less challenging there are plenty to be had.
Billo/EKGO - most people sought a challenge and got it, in terms of the course and the weather.
I defy anyone to say that if the weather had been lovely, nobody would have complained about the below-par organisation and pretty shoddy mementoes.
The weather and the route have nothing to do with the complaints that most here have. I'm happy to rise to a challenge set by a reasonably hard course and the chance of some bad weather - what I'm not happy to do is pay an above-average race fee then come away with the feeling I'm being fleeced.
If you want some more positive comments, I suggest you go and find some people who are happy to post positive comments. The comments here are representative of everyone who's bothered to post so far, if the majority are harsh then maybe there's a lesson for the organisers. Or maybe the only people who bother to write on forums after a race are negative whingers. I doubt it - if I have a good race experience I'm normally one of the first to go online and tell everyone what a great day it was, and I suggest lots of others feel that way too.
I guess it would help if the organisers responded to emails, then people might not find the need to make their issues so public.
Despite everything I would have preferred to have been different about this event, I absolutely loved it.
And in any case, there were good points to the event, but the frustrating thing is that it could have been so much better, and it's only by highlighting these issues does the organiser get feedback and either change future events for the better, or ignore feedback and carry on regardless with a dwindling entry list!
3rd time i have done the event and it is what it is. Its a challenge race in a great venue. I personally would like to see less of a goody bag/medal/tshirt etc and lower entry fee, perhaps a cup of tea at the end.
There are great events out there but compared to the Newport marathon last weekend, this was german efficiency.
I agree its not great value for money, but I would bin most of the crap i get at a race anyway.
My recommendations- Which i email to them will be:
Cheaper entry fee
An accurate course
I doubt it, but thought it worth asking on the off-chance. Perhaps I can donate the certificate instead with the space for the name intact. I'm sure someone will be grateful for a spare.
Now that I'm finally back home this evening, can I also take the opportunity to thank Rosemary and John for looking after me on the day, and ferrying me around between hotel, course and rail station. Losing my bank card to a hungry ATM at King's Cross on the way there didn't make for the best of starts, but at least I got there in one piece, and away again afterwards, thanks to both of them.
One thing that should be said in the organisers defence with regard to the price, is that the event comes with significant overheads. The reservoir owners charge a significant premium for the uses of the site.
i see no sign of the organisers on this thread answering complaints. They just don't seem interested.
i guess once they have our money they don't care about anything else.
not particularly overpriced if you got a decent top/medal/goody bag, but piss poor value for money otherwise, a vest with nothing on but advertising for the company, no medal or mementoe, and a bit of card, that didn't have time or even name on.
cadets were cool, cheerful and encouraging. i wonder if he paid them, as i understand they pay no marshals at other fatfeet events.
not bothered about weather, bad weather has to be expected in england at this time of year, but no one at the finish line to check people were ok was poor with conditions being what they were. Needed a foil blanket and hot drinks for all.
water in cups no good especially as most cups were half empty.
course long, i made it 26.6
This is a PROFFESIONAL events company not a charity. FATFEET LTD ANSWER YOUR CUSTOMERS or you will find people simply won't enter any of your events in the future, and not just this one.
Very poor communication from them, they don't reply to any e-mails at all, weather asking where race pack is, info on race, or complaints.
The organisers have just dissappeared off to count their money and don't care about any of us by the look of it
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