mandmdirect online store

17 messages
20/05/2011 at 23:05

I am in the market for a new pair of running shoes, I am so disappointed with the new Asics I started wearing only 6 weeks that have got as hole in the material at the toe. I found an online store that is selling Brooks at a very reasonable price, but I am always so skeptical about buying online.

 http://www.mandmdirect.com/ProductList.aspx

Has anyone any experience with this shop at all?

Edited: 20/05/2011 at 23:33
21/05/2011 at 07:35
I bought some running shoes from them a few months back. I knew exactly what I wanted as I was just buying a second pair of the same type as the ones I already owned.

Those turned up quickly and were fine (and relatively cheap)

Only one purchase and I had no need to contact them or return the shoes so I have no idea about the customer services department if you do hit problems (and that is often the test of an online supplier)

Not sure if this helps or not ! :-]



21/05/2011 at 08:33
I have used them twice to buy Brooks shoes. Good price and good service both times.

I did know what I wanted before I ordered - I always run in Brooks.

I didn't need to contact them with any problems.
21/05/2011 at 11:13

never bought running stuff from them, but we have ordered 3 or 4 times and they have always been great.

would use them again without hesitation

21/05/2011 at 14:23

Hi! Well as per as my knowledge you must be aware visiting online websites; as it is very useful way to purchase, but I think that you must be sure about all the purchasing and about prices for the products you are going to buy.
seren nos    pirate
21/05/2011 at 14:28

sharon.did you have the asics fitted at a running shop........asics are known for fiiting small so many people have to go up a half or full size with them than other makes..............

if you were fitted in a shop and only had them for 6 weks I would take them back....................

I have ran in asics using a bigger size.......1 and a half sizes bigger than normal shoes and have never had a problem with the tops.............always the heels go first............

My son did develop a hole in the sides of the top of his until i made him go to the running shop that i go to and they straight away said he needed a wide fitting asixs shoe instead of a normal width............

 good luck but i would never buy off the web unlesss I knew the exact style and size I needed

21/05/2011 at 21:00

Thanks for the replies, its a good sign no one has needed to use the customer services for MandMDirect, it means you get what you want or have ordered from them then.

Seren nos, I wasn't fitted at a shop, I think I am going to get fitted this time, even if I go to the shops for a try on and then order the ones I know I need off the internet. Its interesting to know about the sizing of the Asics, I just ordered my usual shoe size. If I am honest they were my first pair of 'proper' running shoes so to  have them 'go' so quickly is a bit of a shocker to my purse strings if nothing else. I guess its my own fault I should have gone for a fitting first!

M...eldy    pirate
21/05/2011 at 21:08
It is usual with any trainer to get a size bigger or half a size bigger than you need and each make/model is individual
There are also differnet style of running (in case you were not aware) so you need to know what sort of shoe to buy

All the above information and advice is available to you at a good running shop and in return for this free advice and information it is customary to purchase the shoes from them 
seren nos    pirate
21/05/2011 at 21:37

I was going to say...........that if you are going to use the advise of a running shop then please have the good manners to buy your first pair from them...............they are not much dearer and if you have any problems you can go back................

after that you can buy them cheaper on line if you want...........

if people just go and use the advise and expertise and then run  away...then these running shops might have to close and we will only be left with internet or sports direct

22/05/2011 at 01:31

I follow your rule seren nos, but do disagree on one point: they can be much more expensive then other stores, I found my Asics Foundation 8s for £30 from one store, they are still being sold for £80 in Runners Need where I got fitted. I had two pairs for a while on rotation!

 I worry about discount sites, I heard somewhere and had further people back up the information given, that certain brands, Asics being one (Nike is another, there are countless more) can sell off their designs and instructions on building/creating their products to anyone (I got the picture it was mass manufactuers rather then the average joe bloggs!) who can then make up the shoes and sell them on but still label them as branded yet make a profit on them. Hence the same shoe being made from various cheap-labour Countries and at several different prices: they don't specify certain brands of fabric, so its open to bad quality fibers and plastic rubbers, it worried me further when I hear people such as the OP here stating they have discovered a hole in their shoe!

I don't know if all products from a specific store would do this or if they'd stick to only certain items but you do gotta wonder why the prices are so different, I can understand a cut of 30% but sometimes things are just too cheap for me to understand.

 I don't know the names of all the stores which buy into this but know TK Maxx, Sports Direct and M&M direct have all been named in past chats about this.

seren nos    pirate
22/05/2011 at 08:16

the ones online which are much cheaper are usually ones from previous seasons............they bring out new colours twice a year..............

the newer ones might have newer better features...............also some people will say that once a shoe has been on the shelves for a year or more some of the properties of the shoe start deteriating.so you are buying an inferior shoe to the more current ones...............I'm not totally convinced by some of these arguements.....

Our local running shop also give 10 % discount to club members which does reduce the difference a bit as well.............

22/05/2011 at 10:04
I've bought Saucony and New Balance from MandM and had no problems with either.  Several other items as well and always pleased with the quality.  I have always ordered the right sizes so never tested the returns. 
22/05/2011 at 13:48

I've had problems with the quality of adidas tops from there, also have read others having trainer problems. I've no doubt they offer good quality on many things but wouldn't place money on that being all products.

 I also think other stores eg sports direct or TK Maxx are just as risky- so they are by far and large the only ones.

22/05/2011 at 18:24

Thanks for all the input, and believe me if I could afford to buy from a running shop I certainly would, at the time I bought my Asics i could not afford to pay out nearly £100, nothing to do with being rude or bad mannered , I wish I could afford to go into the running shops, but I do agree that I should definately get my correct size checked out and  I could return the shoes if I wasn't happy with them

I am a fairly new runner and was happy in my usual trainers at first , in March I was running my first half marathon so I got myself the new Asics as I have fallen in love with running and can't see me stopping any time soon. I do definately intend to go in the next few weeks to a running shop to get fitted or at least some advice on sizing.

If I won the lottery it would solve this problem!

The nearest store that has gait analysis is about 40miles from me, would a store with no gait analysis be not worth going too??

Edited: 22/05/2011 at 18:28
23/05/2011 at 15:28
you'd be surprised what an experienced person can tell from the wear pattern on your shoes. Take a well-worn pair in and ask their advice.
23/05/2011 at 16:29

I have used them a lot, and very happy.

If size/fit is wrong I just send them back for refund/replacement.

Happy with their shoes, all boxed as originals and normally quick delivery.

23/05/2011 at 16:40

So, I got a plan of action, I think , I am going to make a trip to my nearest running store which is the Tristore in Eastbourne ( just in case anyone knows it!), and I will take my Asic so they can see them and I shall hopefully get some advice on the right shoe and sizing for me.

Seren nos, I think you have a very very good point actually, if I go and get some advice and help from a store then the decent thing is to purchase from them at least once, at least then I would know my correct shoe for future reference.

Karl, thats great to know I may be using them in future sometime when I find out what correct size I am! I have to say I was pretty amazed at the prices.

Edited: 23/05/2011 at 16:43

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