Has anyone bought anything off this website before? I placed an order on Friday but got a strange email confirmation alerting me that my bank details don't match my address (which they do). I'm now worried that it isn't a safe website and have been trying to call them but have had no answer.
Could anyone reassure me that it's okay?
ive used them lots, no probs.
I also had trouble getting through on one telephone number....and was on hold for ages. I think I tried a couple of other options/numbers and eventually got to speak to someone
It was the same reason as for you - and in the end it turned out they have mixed up dispatch/invoice address.
Ive ordered from Pro Direct (both PD Soccer and PD Running) on several occasions and have had a bit of a mixed service from them. The good's are always as described and top notch, but they take an age to arrive (7+ days), they seem to have a bizarre stocking system, and no-one answers the phone.
On a similar note I got a pair of DS Racer's from 'Natterjack' last week, ordered a size 9 online but they emailed me (two days later) to inform me they'd "literally just sold the last pair of size 9s the moment I'd placed my order".... or in other words they just hadnt been arsed to update the site when they flogged the last pair!
...in the end it turned out to be fine as they sent me an 8.5 (to which I agreed) and they actually fit a little better!
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