FA-
Don't be so hard on yourself, running round the shop (or street) seem to be the usaul way of doing this; here oop north (lad) i think there's one of the footscan thingys, and thats in chorley.
That being said, from the same shop I've had neutral, support and motion control in the past 2 years!
Proof of the pudding and all that if the NB's are ok, but doesn't exactly fill one with confidence in the 'trade', does it?