Photo rip off?

marathonfoto shipping cost!

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18/04/2008 at 11:47

Hi all,

 This is my first time on a forum, but have really just got into running.

On Sunday 13th April I completed the Flora London Marathon. I loved it! The whole day, the support, the crowds, the organisation...everything was fantastic. I even finished well under my 5hour target at 4hours 42mins.

I was looking at the website for my pictures and happily found them. I wanted to order the CD at a pricey £59.95 but thought I'd bite the bullet. However, when it came to the shipping cost of £7.95 I was shocked. It would cost a maximum of 45p to post a CD, so this seems like an outrageous example of profiteering!! Am I just being tight, or do I have a valid point?

Anyway, does anyone have a voucher code for the website for a discount or free shipping?

Congratulations to everyone that braved the wind, rain and hail on Sunday and see you all next year!!

18/04/2008 at 12:35
I'd be more outraged at 60 quid for a CD!  That's just ridiculous (and so's the postage).
18/04/2008 at 12:37
Which makes this a bargain
18/04/2008 at 12:51
Hadnt read this when I started a new thread. Marathonfoto's profit margins must be incredible.
18/04/2008 at 12:54

Thanks, you think £60 for the CD is an outrage...I won't mention the cost of actually ordering the printed photos....

18/04/2008 at 12:56
I bought a couple of photos as email downloads from the Rome marathon. 5 euro each, total about 8 quid. FLM really sounds a rip-off! With Rome you can also watch yourself on video crossing the timing mats every 5k or so for free too.
18/04/2008 at 13:15

I know what the photos cost - that's why I didn't buy any.

Amsterdam mara photos are free to download.

18/04/2008 at 14:03
dy the dvd of alex instead and maybe take a still!
18/04/2008 at 16:04

Just ordered the DVD from Alex, thanks for the advice!!!!

 I urge you all to email marathonfoto to voice your disgust at their prices, if we don't let them know, they'll never change! This is thier UK customer service email address!!

18/04/2008 at 16:31
Why not just right click your photo from marathon foto .com and save to your own PC then it is free. Ok so you may want one for the frame so just buy one. Then go to Welsh Alex's thread and get one that is far better value. 
18/04/2008 at 18:00
I bought a photo last year & to be honest the quality was crap, complete overpriced rip off. Don't know if they've improved their backdrop this year but last year they were's their second year & they're still rubbish.
18/04/2008 at 18:07

It is over priced, massively!

I did New York last year, I got all my photos downloaded from a similar service, for about £50. I thought that was ok, as you did get all of them. It costs £34.95 from Marathonfoto to download one photo. I think thats a rip off.

I suppose they do have a lot of costs, with all their camera equipment out on the course etc...but £60 for a disc is a bit much. Not great!


18/04/2008 at 21:49
Marathon Foto is the biggest bloody rip-off ever. I despise them, and will never buy even a single photo. It's blatant, naked profiteering trying to capitalise on your desire to capture the memory and experience of the day. Horrible.
Bouncing Barlist    pirate
18/04/2008 at 21:59

In the good old days they used to post them out and id just keep all the photo's without paying.  When they rang up I always suggested they could come round and collect them if they wanted them back.

If they wern't charging something like £20 per pic id of probably bought a few!

Edited: 18/04/2008 at 22:00
18/04/2008 at 23:47

I've been running races for about 6 years, and have never bought a photo.

 Which is a great shame,a s I'd love to have pictures from all those races. But I just won't pay £10 or £20 for a digital snap.

The crazy thing is that they have something I want, and it's something that is of no use whatever to them if I don't buy it. I would happily pay £2 for each photo which would give them a handsome profit, and give me a nice memento. But as things stand, we both lose out.

19/04/2008 at 00:12

Quite so RC. At a local race a while ago a local photographer wanted a fiver for 8 digital shots he said he had of me. Obviously, he wouldn't show them to me, but I wasn't willing to pay a fiver either. I offered £3 and he refused, so I said forget it. The pictures weren't so important to me, and he lost out on the chance to make anything at all.

It's a buyers market

19/04/2008 at 08:20
I agree that these photo places rip ya off... I honestly think they have priced themselves way too high, yeah they might make some sales and turn a nice profit, but have they ever trialled a much lower price and seen the uptake from that.  It's simple economics really and they just seem to be pricing themselves out of sales.  Great idea from Welsh Alex too!  Might have to go find 10 quid now.
19/04/2008 at 08:49

well, we all agree then, what a bloody rip-off. A real shame, as the rest of the event is very good value for money i think.

What a  crazy situation!  If the photo's were reasonable value for money, they would sell two or times as many (at least), and make more profit, and we wouldn't all feel that despite months of sacrifice and training, plus in most cases raising money for charity, that in the end, we were just conned  because we wanted a record of our efforts!

Who's fault is it though?  Is it the greed of the photography company, or the greed of those wanting such a high fee for doing the photography?

Edited: 19/04/2008 at 08:51
19/04/2008 at 11:22

 I have a copy of the Finishers Certificate from MF as above i agree the charges are a little steep - £4 + Post, but wanted some pics as i had no family there. I Have an original version that you get when you make a purchase that i can amend to suit your needs. 

If anyone is Interested I can Make up & send to you via Email for you to print off Or i will print & Laminate & Post the Finishers Certificate With your Details on for £1 Donation to my Charity Page.

If your interested go & leave me a further message with details etc Surname & Race Number.

I know the companies need to make money, but so do the Charities involved.

Edited: 19/04/2008 at 11:41
19/04/2008 at 16:25

Another suggestion for Londoners, is to put the same gear on you wore on the day and go out for a run in it to get hot and sweaty.  Then finish off down the Mall and get someone to take decent picture of you.  Who's going to know the difference?

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