Di2 woes

1 to 20 of 38 messages
03/04/2013 at 19:05

I've had my S-Works Venge about 4 weeks now and managed 2 dry rides on it so far, Saturday was a pleasant 40 odd miler in the sunshine.

I noticed the front mech wouldn't shift when I got home and on the ride a couple of times it took a few presses to shift up or down, I put it down to fat fingers in fat gloves.  

Took the bike back to the Specialized Concept store I bought it from on Saturday afternoon, it's still there unable to find the problem & they've had to order a Di2 diagnostic kit which now won't arrive until Friday earliest.

My advice, keep your money, invest in good old mechanical DuraAce or Ultegra, I'll be chasing Specialized for something out of this, unacceptable in a brand new build. 

M...eldy    pirate
03/04/2013 at 19:09

I spose even expensive stuff can go wrong and at least they are trying to fix the problem

Unacceptable?  Only if they are not willing to put it right I would say

03/04/2013 at 19:15

I wouldn't accept it in a new car why should I accept it in a £5000 bike?

Your 3 week old cars gearbox fails, would you acceopt a repair? Or would you want a new gearbox or a new car?

Edited: 03/04/2013 at 19:18
Dave The Ex- Spartan    pirate
03/04/2013 at 19:17
Specialized don't make the Di2 do they ? So they would have to go back to the component supplier...

( I wouldn't buy anything from my local Specialized store.... Looks good, little substance)
03/04/2013 at 19:19

Dave, add this to the farce that was the build & I won't be buying anything from them again.

As for component supplier, not interested, Specialized sell the bike not Shimano.

Dave The Ex- Spartan    pirate
03/04/2013 at 19:29
I didn't say that the store didn't sell it you, but as a bought in component it may be that they have to go back to the supplier....

My last Audi required Bosch to sort out an ECU issue....
03/04/2013 at 19:35

Serves you right for buying an Audi!

Anyway, hopefully they can sort it quickly & hopefully my confidence in it will be restored with an 86 mile Sportive the week after next.

03/04/2013 at 19:37

In other news, North face of molehill finally conquered.

Edited: 03/04/2013 at 19:38
Dave The Ex- Spartan    pirate
03/04/2013 at 19:38
Yeah the lent me a very nice RS4 for the 3 days it took to fix
03/04/2013 at 19:41
Think i will stick to good old STI shifters the old Mavic electronic system was a disaster in the wet
03/04/2013 at 19:42

Mole hill?  Next time you drop 8 & a half grand on a bike that fails 3 weeks later do let me know.

Anyway, I'm sure they'll figure it out, in the mean time a loaner of a McLaren may go some small way of making up for the inconvenience, possibly.

Edited: 03/04/2013 at 19:44
Dave The Ex- Spartan    pirate
03/04/2013 at 19:45
And thank you for letting us all know that you spent ..... Well you said 5 grand on your second post, must have increased in value in the last half hour to 8 an half
03/04/2013 at 19:47

More fool you for assuming that money magically bought infinite reliability.

03/04/2013 at 19:50

So I did, my mistake.

Bit tetchy here aren't we?  Well mostly me actually, just peed off by the store who buggered the build delivery up & now this.

Dave The Ex- Spartan    pirate
03/04/2013 at 19:52
Nah... I love my LBS. perfect build, stunning after sales and servicing....

But then again it isn't a "life style" store it's a real bike shop
03/04/2013 at 19:54

Look on the good side, at least it hasn't got SRAM on it : )

03/04/2013 at 19:57

True, sad thing is one of the LBS's own the Specialized store, which when it opened I thought was a good thing, small town with 3 bike shops was going to be tough on 1 or 2 of them, but they seem able to compete & compliment each other.

Never thought of it as a lifestyle store but you're right it is come to think of it.

Dave The Ex- Spartan    pirate
03/04/2013 at 19:58
The one her is deffo a life style store
seren nos    pirate
03/04/2013 at 20:00

I have SRAM on mine........but there agian its still working after many thousands of miles

03/04/2013 at 20:04

I tried that SRAM double tap thing, that's a wrong 'un.

I'm calming down now, wifey just handed me a Peroni 

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