Emailing RW

I've been trying to contact RW to find out who won a competition I entered (I've also been contacted by some other entrants so I know it's not just me.)
I checked the t's and c's and it gives an email address to use but emails to that address are always returned as undeliverable and any to the general address are just ignored.
I did manage to get an answer on the RW's FB page but just the one quite a while ago now saying that their partners hadn't yet reached a decision.
The prize is probably useless now anyway as it was a marathon entry for a marathon in October; I'd have thought the winner would've been notified with more than 12 weeks to go.
I'm not quite as grumpy as it sounds; but I am curious about who won and I'm a bit frustrated I can't reach anyone to ask.
Does any one know how I can reach someone in the know? (It's the TUI Run for Good Competition)

well email threads have been down all week and 3 times this week I have complained and no repley

it sounds to me like they are not bothered which is not very polite

Thanks for replying compo 1, hope someone wakes up soon!

they have thread emails are working now

Yes, the competition they have for this full month every day (week day)  they siad the winners will be posted in the RW home page but i don't see it happens! I'm not sure whether RW is serous about the competiotions or not.

Hi there.

The competitions have indeed been posted on the homepage. You can view last week's winners here. Winners of the daily (weekday) prizes are annouced every Friday (Friday through to the following Thursday).

I hope that helps. Apologies for the confusion.

James RW

Oh James, sorry I've only just spotted this ... I wasn't talking about the Weekly Winners competition I was asking who won the TUI marathon competition.

I've tried emailing, Facebooking, emailing and Facebooking some more and finally I wrote you a letter but I still don't know who won.

I wonder whether the delay in hearing back from your partners about the competition winner was due to a problem with the supply of the prize and so no one won. (Certainly none of the three of four people I've spoken with who also entered had heard anything and they were all very strong contenders.)

Hi SOLB,

It was a very tough decision to make as far as the RW and TUI teams were concerned, which is why it took a little while - I'm very sorry for the delay.

We then passed the winner's and runners-ups' details to TUI who should have been in touch with those members regarding the prize.

Best,

Alice

Thanks Alice, who won though?