I took out an internet subscription to Runner's World in January and they have taken my money but not yet delivered me a single copy, even though I should have had at the very least the March edition (published two weeks ago).
I have emailed Rodale subscriptions saying what is going on and can I have my money back if they can't deliver my mag (I live in central London so not exactly tricky for the postman to find) but all they did was send me a generic reply saying my request had been 'actioned'.
Try as I might, I can't find a telephone number for subscriptions/Rodale/RW - can anyone help?
It drives me mad that they take your money but don't give you what you've paid for. And then they hide behind a website AARRGGH
They took the money in Jan. And when I looked at my online subscription status (My initial payment was for three issues) it says I have two issues left to come....
Sorry to hear you've not received magazine issues you were expecting - can I please suggest you contact our subscriptions team on 01858 438852? They should be able to help.
Visit the official Runner's World page
Follow Runner's World on Twitter
Other Natmag-Rodale Sites
Run For Charity
About Runner's World
Runner's World is a publication of Hearst Magazines UK which is the trading name of The National Magazine Company Ltd, 72 Broadwick Street, London, W1F 9EP. Registered in England 112955. All rights reserved.
Website powered by: Immediate Media Company Ltd. | © Runner's World 2002-2013 |