No sign of it?
Anyone else having problems with the online entry for events? I can't find the option/link anywhere when viewing the event page (in my case the Broad Town 5 race).
Well half of our races have disappeared altogether; online entry has been removed from others - and any race more than six weeks hence has been switched to 'Sunscriber only'.
I have emailed three times and received no response - and they are not answering their phones.
Have to say - its typical shoddy service from RW.
Try Southern Running Guide or Northern Running Guide (depending on where you are) instead.
No crap about subscriber only, either.
Ok thanks, it's not being stupid at least.
All of the online entry options for my races appear to have disappeared, though if you search for races with 'online entry only' they appear - but without the actual option to enter online. Like Martin I have eMailed several times and received no response and I am now getting frustrated eMails from potential race entrants, so if not rectified by the end of the weekend I will be setting up with another online entry provider.
Don't blame you, it does seem a really poor service on RW's part.
Think we're with you Wrinty - this is the last straw. With three races this weekend - and our busiest of the year for online entry we have zero entries coming in - but a whole bunch of emails and telephone calls from runners who think our races are full.
We're on the case to find alternatives.
And we've just realised that our event (Caistor "Sting in the Tail" 10K) has been affected as well. Bugger.
No sign of online entries for my events returning on Runners World. As I have lost the best part of a week of potential entries, I am now setting up with http://www.entrycentral.com/
On-line enty has also disappeared for my races and I am also getting emails from potential entrants.
As one of my events is soon I fear I have lost a lot of entrants over the Bank Holiday weekend.
Like Wrinty not getting any replies to my emails.
Runners World need to correct this ASAP and compensate the races affected.
I believe that Michaels are the Chippenham 5 aand River Run 5K. Mine are Great Chalfield 10K, Foxtrot 5 and the Avon Valley Relay.
JP -- I think that how easy or difficult the problem is to fix is partly dependent on the "developer's" level of ability...
JP - When you look at the computer screen, do you see lines of code like the matrix?
You lose me at 'script' every time!
Apologies to those trying to enter and for the feedback here, there is an on going process with the dev team at the moment, we hope that they'll be able to sort it all out asap.
Here we go again - no online entry since 2pm yesterday.
Really is time to move away from Runners World.
Trying to enter the greensand marathon and get error messages after the payment screen so I cant regiaster.
Also cant contact anyone beucase the contact us link comes up with an error!!!
Trying to register for a race, after clicking the authorise payment I'm getting a 500 internal server error from https://secure.runnersworld.co.uk/runnersworld/default.asp
Looks to be down again!!
Same problem it seems when I've tried to enter online "page not available" when it comes to pay. I hope I haven't half entered as I tried a few times. Please sort this out as soon as possible.
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