Quite agree that academic life isn't for all! Some folks would be much better off doing something different.
Lovely report Pippi We've been to Orkney about 10 times now so I'm very familiar with all those places you mentioned, most lovely! I love it up there. Will move there one day.... I've only had one day in Shetland though so I must get back up there at some point!
Managed to smash phone screen completely today, what a plonker!
Phew, I'm out Actually had a really good day Took 3500 calls by lunchtime, but things were slowing down a bit by 3pm so they let our room go (there were still 4 other rooms full of people on phones!) really nice to talk to some of the folks, I don't think I made anyone cry - the few I had to reject I think were expecting it (we set fairly low generic entry requirements - individual courses might be higher, but without the generic criteria met we weren't passing them on to academic teams).
So overall a good day But I'm blithering exhausted now having been up since 5am!
Well I have a new level of respect for call centre staff. How people stay on the phone all day every day I don't know. I'm exhausted and only keeping going cos they're handing out lollipops at regular intervals
We've taken over 3500 calls so far today - fortunately there's about 90 of us so theyre not having to wait long! Mostly straightforward but getting more complicated as all the straightforward ones have sorted themselves out....
Was originally meant to stay til 6 but I THINK I'm now due to leave at 4... fingers crossed!