As I said earlier, I emailed them this morning (on /firstname.lastname@example.org]email@example.com) - I've already had a response to say that they'll contact the chip timing company and get back to me.
So I'd suggest emailing them if you haven't already
I've also had problems with my chip time (and my chip was kept well away from my phone), although for me it's generously knocked 18 minutes off my time. When I search for my name in the results the bib number is correct, but the time is definitely wrong. I've emailed the race organisers to ask them to look into it - I'll let you know if I get a response.
Other than timing issues I had a great race. I even quite enjoyed running in the rain!
Congrats on your race! Sounds like you and your teammates had a good time and enjoyed your first triathlon
I did the olympic distance on my own (rather than as a relay) and it was a great race. I thought the course was scenic and not too hilly, and the lake was lovely to swim in. The organisation was superb and the marshalls were friendly and helpful -there was even a woman walking around with an 'Ask me questions' sign. I thought starting the half-ironman distance just ahead of the olympic distance was a nice touch, as it meant we were all on the bike and run course at the same time. As I'm normally towards the back of the pack, it was nice not to feel left behind!
I did NiceTri's olympic distance race in St Neots last year, and again I was really impressed with the whole event. I chose the race at Grafham Water this year simply because the date fitted better with the Vitruvian next month. Although a different course from last year, the races are quite comparable, and I'm pleased that I managed to improve on each part. Overall I was 33 minutes faster than last year, although I measured the bike course as being a bit short this year (36km rather than 40km).
I'm not a member of NiceTri (I'm not even local) but would definitely recommend their events, particularly for someone looking for a beginner-friendly race.
So what's next for you PerpetualC, any more races this year?