got through to VLM helpline which confirms there are some significant delays on emails being sent. I got the confirmation page (didn't copy reference!!) so fingers crossed. Checked spam and trash... nothing...
entered at 6am, no email from VLM but I did get a response from the charities I ticked. Tried calling to confirm but obviously very very busy. Wondering if I should re-apply... Got through ballot last year so don't hold out much hope of two in a row, but I did get 4 rejections in a row so perhaps its a theme...