Posted: 27/08/2013 at 11:07
OSB is a commercial outfit that gets a huge amount of praise for the things it does well and rightly so. That doesnt mean it should be beyond criticism when it screws up. The email saying that "some" peoples emails were not sent out this morning was always going to cause problems as
a) It was not true as non of the emails had gone out
b) It wrongly had people believing that they were going to miss out in what had become and unfair sign up process.
There can always be unforeseen problems but when people are shelling out £278 they have a right to be annoyed imho.....Having said that, it could be worse, Steve Crams Marathon on the North in my home town turned out to be short of a marathon by 200 yards courtesy of bad stewarding lol....Only the winner ran the full distance
Can you imagine getting to the finish of Outlaw to find out the next day you hadnt actually completed the IM distance