Posted: 25/03/2014 at 08:39
Just resurrecting this thread because I'm really interested to find out whether it is common that the insoles are sold in the way Gary Gannon and Yiddarmy experienced. I coach a lot of inexperienced/beginner recreational runners who are increasingly reporting that the insole fitting is non-optional if you want to try shoes at Sweatshop, and that the cost is not made clear. I'd like Sweatshop to advise customers from the start of the process that the insoles are optional not necessary, so people have a choice, but am not getting anywhere much with my local branch. I'd be grateful to hear what others think.