11 user reviews of Asics GEL Cumulus 9 See all
Posted: 25/07/2007 at 16:35
Haven't had that problem yet, but only brought a new pair a couple of days ago.
The problem I have is that the right shoe has a feature of colapsing to the right on the toe section
When I take the shoe off the and twist the shoe area, it is noticably weaker than the left hand shoe, but this changes to even when the shoe cools. JJB sports won't replace as they say that there is nothing wrong with them. Should have gone to a proper shop.
Posted: 29/08/2007 at 15:04
Demand to speak to the manager and state that they are not fit for purpose. Show him /her what is wrong and they should at least be exchanged.
Failing that write to Asics - whatever you do don't accept faulty goods.
Posted: 30/08/2007 at 07:57
Hi Paul G
Spoke with the Manager. They point blank refused to accept that they were faulty. Spoke with their customer support on the phone and they did offer that I should take them back to the shop for a second inspection. I would have to leave them there and the inspection would take anthing between 1 and 14 days.
Went out this afternoon and have brought a pair of brooks radius 6 from a specialist running shop after trying on a few pairs in which they allowed me to road test.
I made a mistake in going to JJB sports (I was just trying to save a few quid). Should have done my homework and do a search on this forum website under 'JJB sports; 'chavs' or 'scumbags' they all seem to produce the same posts.
Posted: 30/08/2007 at 16:49
If the "second inspection" doesn't get the required results, I would be tempted to write an open letter of complaint to the management and copy in the office of trading standards and your local newspaper.
Like I said before, you *cannot* accept faulty goods.
Funnily enough, I have also just bought a pair of Brooks Radius. They are just the job.
Posted: 31/08/2007 at 07:28
Dropped off the shoes at JJB yesterday together with a stern letter detailing the problem and my position on it, copied to their head office. Just had a phone call from them. They have reconsidered their position and have agreed that I can either change for another pair of Cumulus or another shoe.
To be honest because I don't want to get involved in another fight I'm not sure if I'll take another pair of Asics or go back to my old favourites Nike Airs which I've never had a problem with.
Been out for a run in the Brooks and found them to be a sound shoe. Not the most hi tech with load of cushioning etc but a good reliable choice. They are a little on the firm side, but the shop said that they should ease after a couple of weeks. Certainly good for the long runs.
Posted: 01/09/2007 at 19:47
Good for you!
I hate being put in a position to have to become "baulchy", but sometimes it is the only way to get a fair outcome.
Now you have two pairs you can do what I have never been prepared to pair for - you can alternate between the shoes and extend their lifetimes somewhat.
Posted: 02/09/2007 at 16:46
Been down to JJB and now have a pair of Nile Pegasus 2007. Like you I don't like to create a scene, so I thought I would play safe and go for a shoe I know.
Would be interested to see if anybody else suffers from the problem I had with the Cumulus 9 flexing outwards in the toe area.
Posted: 03/09/2007 at 08:45
I've been running in Cumulus 8 for a long time (three pairs). Now got Cumulus 9's and after 5 weeks I had a sprained ankle ligament which stopped me running for 10 days. I hadn't done anything to actually sprain my ankle and have nagging feeling it's the new shoes. Has anyone else had this problem? Now running in old 8's (for a Half Marathon on Sunday). Scared to give new 9's another go but I suppose it might answer the nagging doubt. Answers anyone?
Posted: 09/10/2007 at 13:50
Posted: 09/10/2007 at 15:22
Just a guess, but are you a pronounced supinator?
Posted: 09/10/2007 at 16:24
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