Help with events listing and management

Runner's World provide race organisers a platform to reach the largest running community in the UK. Runners are able to search and filter and purchase tickets for upcoming events. 

With the new site now launched, here are the key changes that have been made to way that events are listed and managed on Runner's World. 

Migrated events

Events with online entry through Runner's World have been migrated to the new site as drafts, and they are not listed on the site. Organisers will need to signup to Eventbrite terms of service and then review and publish their events to continue selling online entries on the site. 

Major changes

You can list your events on the Runner's World site free of charge. Just sign up and enter your event information to publicise your event.
Listings with online entries facilitated through the Runner's World site require an integration with the Eventbrite registration system. Eventbrite has the largest global community of event attendees, processing 33 million registrations in 2016. The introduction of Eventbrite will allow you to access promotional and analytics tools, helping you to grow your events and save time. 

Differences between basic listings and events that sell through Runner's World/Eventbrite
  Basic Online entry
Find an Event Yes Yes
Rate an Event Yes Yes
Enter Event Online - Yes
Event Reporting and Promotion - Yes

 

What do you need to do to sell online entries via Runner’s World?


Selling online entries via Runner’s World allows runners to see your entry pricing and to click through to purchase their place directly from the event. In order to sell tickets you will need an Eventbrite account.

1/ Go to the Runner’s World UK homepage. Click Events and then My Events to log in. Use the details you used to manage event entries on the old Runner’s World site.

2/ You now need to get set up with Eventbrite. Click Add Event and you'll be taken to the page below. Click Sell tickets.

3/ This will take you to an Eventbrite log-in page. Register for an account then log in, or log in straight away if you already have one. The site will ask for you to allow Runner's World access to your Eventbrite account. Click Allow.

4/ You’ll be prompted to give your phone number for Eventbrite to onboard you. Expect a call or email from them within 24 hours. When you talk to Eventbrite, make sure to request monthly payments.

5/ Once you’ve spoken to Eventbrite, login to My events on the Runner’s World site again.

6/ View your events - they will be in draft form. Click Review under the title of your event and check the information in the form is correct. At the bottom of each page, click Continue.

7/ After four pages, you will be presented with the details of your event entry prices and a tickbox saying 'Publish this event'. Tick this box and click submit. Your event will now be published to Runner's World and Eventbrite.

8/ Go to Eventbrite and visit the Manage Events page. Select your event and click Order Form. Click ‘Each Attendee’ from the Collection type menu.

9/ Scroll down and select the information you require from your entrants. IMPORTANT NOTE: You must do this for each event you publish.

10/ Continue to make updates to your events. Changes you make between the Runner's World and Eventbrite are synced automatically so if you do change event details on Runner's World they will be automatically updated on Eventbrite.

11/ Monitor your tickets sales (via Eventbrite) - there is a link on the My Events dashboard.